Lost and Found

Lost and Found

Did you lose or find something in the aircraft or at RIOgaleão airport? Learn how to retrieve your belongings and turn in what you found

See below everything you need to know about RIOgaleão's Lost and Found area. It open from Monday to Friday, from 9 AM to 5 PM. Service is available by appointment only at.

Frequently Asked Questions

Contact Information

The Lost and Found office operates from Monday to Friday, from 9:00 AM to 5:00 PM. Prior appointment is required for assistance.
If you wish to contact us, please call +55 21 3004-6050 (from 6:00 AM to 11:00 PM) or send an email to faleconosco@riogaleao.com.

Note: CARJ does not send objects by postal service. Users must retrieve their items in person.