RIOgaleão Global Privacy Policy
Concessionária Aeroporto Rio De Janeiro S.A ("RIOgaleão"), a private legal entity registered with the CNPJ under No. 19.726.111/0001-08, headquartered in the City of Rio de Janeiro, State of Rio de Janeiro, at Av. Vinte de Janeiro, s/nº, Antonio Carlos Jobim International Airport, understands as relevant the electronic records and personal data left by you ("You" or "User") in the use of the RIOgaleão.com ("RIOgaleão.com" or "website"). We take your privacy very seriously, so we protect your data.
This Global Privacy Policy (or "Policy") aims to regulate, in a simple, transparent and objective manner, your access to and use of RIOgaleão.com. In addition, this Policy describes how RIOgaleão will collect and use the User's personal data, what data will be collected and the reasons why we do so.
1. DEFINITIONS
To facilitate the reading and understanding of this document, we break down some concepts that you should know:
| Term | Concept |
|---|---|
Personal Data |
It is information related to a natural person and that can identify the person or makes it possible to identify them. Examples of personal data that may allow your identification are: Name, CPF, telephone, e-mail, IP address, geolocation. |
Treatment |
It is any form of use we may make of your Personal Data, including, but not limited to, the following activities: collection, storage, consultation, use, sharing, transmission, classification, reproduction, deletion, and evaluation. This term (and other derivatives thereof) will not be capitalized in this document. |
Consent |
Free, informed and unequivocal authorization (without leaving any doubts) by which the holder agrees to the processing of his or her personal data for a previously stipulated purpose. Once you have granted your consent, you can revoke it at any time. The revocation of your consent does not cancel the processing carried out prior to this revocation. |
User |
It is you, the natural person, who will use the Website or any service provided by us; over 18 (eighteen) years of age or emancipated and fully capable of performing the acts of civil life or those absolutely or relatively incapable duly represented or assisted. |
Global Privacy Policy |
This document. |
Purpose |
What RIOgaleão aims at from data processing. |
2. WHO DOES THIS POLICY APPLY TO?
This Global Privacy Policy applies to all Users of this Website and to those who have a relationship with RIOgaleão due to any service provided by it or due to promotions/campaigns carried out, which in any way require the processing of personal data.
3. WHAT PERSONAL DATA WILL WE COLLECT?
RIOgaleão will collect the personal data informed by the User when using any functionality provided by the RIOgaleão.com website, as well as in the event of any service provided by us or as a result of promotions/campaigns developed by RIOgaleão, which depend on the use of personal data for operation.
4. COOKIES AND AUTOMATICALLY COLLECTED INFORMATION
The RIOgaleão.com website, as well as many others, may use cookies and other automatic information identifiers when a User accesses the pages, which are associated only with the browser of a given computer. The cookies that are used on this website may be installed by it, which originate from the different servers operated by RIOgaleão, or from the servers of third parties that provide services and install cookies.
Through cookies and other identifiers, we automatically collect and store certain types of information about your use of the services provided by this Website. In addition, cookies allow our systems to recognize your browser or device and offer our services in an improved way.
5. WHAT DO WE DO WITH THE PERSONAL DATA COLLECTED?
RIOgaleão uses the information collected on the RIOgaleão.com website in a manner compatible with the provisions of this Policy in the following ways:
| Purposes of the Processing | Description |
|---|---|
Legal Procedures and Requirements |
In certain cases, we have a legal obligation to collect, use, and retain your personal information. |
Recommendations |
RIOgaleão may use the data collected to send the User information about products, services, promotions, surveys, studies, news, updates and events |
Melhorias no uso do site |
O RIOgaleão utiliza as informações coletadas para fornecer, personalizar, manter e aprimorar o uso do site, como a geolocalização, por exemplo. |
Site Usage Improvements |
RIOgaleão uses the information collected to provide, personalize, maintain and improve the use of the website, such as geolocation, for example. |
Security |
Personal Data is used to help maintain security and integrity in the use of our services. |
Communications with you |
RIOgaleão may use the information collected (such as name, e-mail and telephone number) to investigate or resolve complaints or disputes related to the Services offered by the Website, as permitted by current legislation, or in response to requests from regulatory agencies, government agencies and official inquiries. |
Hiring VIP experience services |
In order to enable you to purchase and use our VIP services (such as concierge, VIP lounges, premium parking, and SPA), we collect and use your information that is strictly necessary for this purpose. |
Cargo tracking |
In order to enable the contracting and use of our cargo tracking, scheduling, pre-alert and other cargo-related services, we collect and use your information strictly necessary for this purpose (such as name, CPF, address and login). |
Advertisement |
Personal Data is shared with the Marketing and Commercial departments to carry out promotional campaigns. |
Travel planning |
To provide our travel planning services. |
Enter travel time to RIOgaleão airport |
From the collection of your location, we can inform you of the travel time to RIOgaleão airport. |
Information about job openings |
We collect your resume so that we can evaluate whether our company has job openings compatible with your profile. |
Registration in the Customer Portal |
In the applicable cases, we use your personal information for the purpose of registering on the customer portal, a vehicle where you may check and verify your invoices and collections. |
6. WHO DO WE SHARE YOUR PERSONAL DATA WITH?
RIOgaleão operates in partnership with a number of other organizations to make its activities viable. In this way, RIOgaleão may assign, transmit and/or transfer your Personal Data, in the following cases:
- Service Providers: service providers or outsourcing companies are third parties hired to act on behalf of RIOgaleão, to provide services necessary for the operation of the Airport, following our instructions and in accordance with the provisions of this Policy;
- Commercial partners: companies with commercial activities with which RIOgaleão maintains a collaborative or partnership relationship. In these cases, RIOgaleão takes all appropriate measures to ensure the Privacy and Protection of your Personal Data;
- Legal and/or Administrative Disputes: to protect the interests of RIOgaleão in any type of conflict, including legal and/or administrative actions; e
- Public authorities: by court order or by request of administrative authorities that have legal competence to request it.
7. INTERNATIONAL TRANSFER OF PERSONAL DATA
RIOgaleão may carry out international data transfers to other countries, such as countries in the European Union, the United States or other receiving countries.
In these cases, RIOgaleão contractually establishes that the partner has a data protection standard compatible with the provisions of this Policy and with the applicable Brazilian regulations.
8. WHAT SECURITY MEASURES DO WE APPLY TO THE PERSONAL DATA PROCESSED?
We have put in place appropriate safeguards to ensure the confidentiality and security of your personal and/or sensitive data.
We have implemented appropriate technical, physical, and organizational measures to protect Personal Data against accidental or unlawful destruction or accidental loss, damage, alteration, unauthorized disclosure or access, and against all other forms of unlawful processing (including, but not limited to, unnecessary collection) or other processing of the same kind.
9. HOW TO EXERCISE YOUR RIGHTS?
You can exercise your rights under the LGPD by contacting us at the following email address: dpo@riogaleao.com.
If You want more information about your rights, access our Data Subject Rights Policy, available on RIOgaleao.com.
10. CAN CHILDREN USE THE SERVICES OF THE RIOGALEÃO.COM WEBSITE?
RIOgaleão.com does not sell products and/or services to be purchased by children. If you are under the age of 18, you may use the RIOgaleão.com services only when accompanied by your parent or legal guardian.
11. HOW LONG DO WE STORE YOUR PERSONAL DATA?
We store your Personal Data for as long as necessary, in accordance with the statute of limitations of Brazilian law, unless the processing is based on the consent of the data subject. In this case, the data will be deleted at any time, from the formal request to do so.
12. LAW AND JURISDICTION
This Policy will be governed, interpreted and executed in accordance with the Laws of the Federative Republic of Brazil, especially Law No. 13,709/2018, regardless of the Laws of other states or countries, and the jurisdiction of the User's domicile will be competent to resolve any doubts arising from this document.
DATE OF LAST REVISION: JULY 13, 2021.